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Frequently Asked Questions

What is smart home technology?

Smart home technology can connect every system in your home giving you, the homeowner, instant access to your home’s systems, whether you are at home or sunning on a beach another continent away. Lifetronic Systems can integrate everything in your home: TV, audio, networking, climate control, lighting, motorized shades, security and surveillance, even outside landscape lighting and entertainment.

Is the smart home system complicated to use?

Not at all. Yes your home or business will be high-tech but your life will be streamlined and more secure. With APEX, everything is controlled from a wall-mounted keypad, hand-held remote, tablet or smartphone, all labeled with the tasks each can accomplish with the touch of your finger. Imagine you are rushing out the door for work: Simply pressing “Away” locks all your doors, alarms the security system, turns off the lights and non-essential devices, and sets your thermostat to an away setting, saving precious energy – not to mention your valuable time.

Do I have to make my whole house smart?

No. Our smart home system is fully scalable, so if you want to start small, perhaps with an easy-to-use TV/surround sound system in your family room and a few rooms with background music, it’s easily done. In the future, you can add whatever extras you want or need, since the brains of your smart home is already installed.

When do you wire a new home or business for smart home technology?

New construction, renovations and additions to older buildings gives us the opportunity to implement a fully hard-wired smart home system. Everything is planned before the walls go up. Our technicians work in the new construction phase along with the electricians.

How can I benefit from smart home technology?

We call the cutting-edge home automation systems we install digital butlers, working tirelessly – 24/7 – to integrate every system in your home or business: lighting, security, surveillance, appliances, climate, motorized shades and drapes, entertainment, even outside lights and security. Your life is definitely more high-tech, but even more importantly it is streamlined and so much safer.

Can I control Apex Connect+ offline?
Yes, you can. However your mobile should be connected to the same Wi-Fi router to which Apex Connect+ is configured.
What is online control?
Online control basically means that you access Apex Connect+ from anywhere across the world. However both your phone and the Apex MCU devices at home should have an active internet connection.
Will Apex Connect+ let me control my motorised curtains?
Yes! The Apex Connect+ App will let you control your curtains.
I have an Amazon Echo/Alexa, is Zemote compatible with it?
Yes, all Apex MCU products are fully compatible with Amazon Echo/Alexa, Google Home & HomeKit (Apple Siri).
Will you provide remote software updates for Apex products?
Yes, we will periodically update the software on Apex MCU Products with Over the Air updates. These updates will typically be provided once in 3 months.